Blog Topic: Personal Data

Reading Time: 3 minutes After a report found that Snap employees were abusing their access to Snapchat data, experts are warning that insider threats will continue to be a top challenge for privacy. Snap, the company behind the popular Snapchat social media app,… Read More

Reading Time: 3 minutes Alabama is the latest state to adopt the Insurance Data Security Model Law, a legal framework that requires insurers to develop and implement an information security program among other security standards. More than two years have passed since the… Read More

Reading Time: 3 minutes As Shep Hyken recently noted, personalization continues to become more personal in the customer service field. Personal information (PI) is the future of business, as it provides clients with a customized experience and helps businesses eventually sell more. However, it… Read More

Reading Time: 6 minutes In a country where 91% of citizens feel they’ve lost control of their data, U.S. lawmakers recently held hearings to discuss new national data privacy laws. The U.S. House and Senate hearings focused on privacy legislation, transparency, and data management, looking at ways to address… Read More

Reading Time: 2 minutes It’s now one year on since the GDPR came in to effect – a regulation with an aim to standardise data protection laws across the EU, increase the privacy and protection of personal data and extend the rights of… Read More