Blog Topic: GDPR

Reading Time: 2 minutes Despite the past year’s global focus on GDPR and other data privacy regulations designed to give consumers more power over their data, more than half (55 percent) of consumers still don’t know how brands are using their data, according to the… Read More

Reading Time: 2 minutes According to a regulator, retail banks in the region took the biggest hit last year. Financial service firms across the UK reported nearly 1000 cyber incidents to the region’s Financial Conduct Authority in 2018, a significant jump from the… Read More

Reading Time: 3 minutes After a report found that Snap employees were abusing their access to Snapchat data, experts are warning that insider threats will continue to be a top challenge for privacy. Snap, the company behind the popular Snapchat social media app,… Read More

Reading Time: 3 minutes As Shep Hyken recently noted, personalization continues to become more personal in the customer service field. Personal information (PI) is the future of business, as it provides clients with a customized experience and helps businesses eventually sell more. However, it… Read More

Reading Time: 6 minutes In a country where 91% of citizens feel they’ve lost control of their data, U.S. lawmakers recently held hearings to discuss new national data privacy laws. The U.S. House and Senate hearings focused on privacy legislation, transparency, and data management, looking at ways to address… Read More