Blog Topic: Data Protection

Reading Time: 2 minutes Despite the past year’s global focus on GDPR and other data privacy regulations designed to give consumers more power over their data, more than half (55 percent) of consumers still don’t know how brands are using their data, according to the… Read More

Reading Time: 3 minutes After a report found that Snap employees were abusing their access to Snapchat data, experts are warning that insider threats will continue to be a top challenge for privacy. Snap, the company behind the popular Snapchat social media app,… Read More

Reading Time: 3 minutes As Shep Hyken recently noted, personalization continues to become more personal in the customer service field. Personal information (PI) is the future of business, as it provides clients with a customized experience and helps businesses eventually sell more. However, it… Read More

Reading Time: 2 minutes It’s now one year on since the GDPR came in to effect – a regulation with an aim to standardise data protection laws across the EU, increase the privacy and protection of personal data and extend the rights of… Read More

Reading Time: 2 minutes The UK’s Information Commissioner stressed in a speech that nearly one year into GDPR, the regulation is at a critical stage. There have been tremendous strides in data protection since the implementation of the General Data Protection Regulation last… Read More