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Why New Privacy Regulations Are A Business Enabler, Not An Enemy

Reading Time: 3 minutes As Shep Hyken recently noted, personalization continues to become more personal in the customer service field. Personal information (PI) is the future of business, as it provides clients with a customized experience and helps businesses eventually sell more. However, it… Read More

U.S. House And Senate Debate New American Data Privacy Laws

Reading Time: 6 minutes In a country where 91% of citizens feel they’ve lost control of their data, U.S. lawmakers recently held hearings to discuss new national data privacy laws. The U.S. House and Senate hearings focused on privacy legislation, transparency, and data management, looking at ways to address… Read More

GDPR One Year On… What Have We Learnt?

Reading Time: 2 minutes It’s now one year on since the GDPR came in to effect – a regulation with an aim to standardise data protection laws across the EU, increase the privacy and protection of personal data and extend the rights of… Read More

5 Cybersecurity Myths Banks Should Stop Believing

Reading Time: 4 minutes Observations from the Fintech Snark Tank  In his 2019 letter to shareholders, JPMorgan Chase’s CEO Jamie Dimon wrote: “The threat of cyber security may very well be the biggest threat to the U.S. financial system.” This isn’t news to… Read More

Mind The Gap! Bridging The Chasm Between Security And Data Management

Reading Time: 2 minutes The primary reason most organisations look at classifying the data they create and handle is to control access to sensitive information, driven by the need to manage security risk and comply with regulations, such as GDPR. However, this scope… Read More