Boldon James Limited Privacy Policy – Updated December 2016 

This page (together with our Terms of Use sets out the privacy policy of Boldon James Limited, a member of the QinetiQ Group. It sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of the Data Protection Act 1998, the data controller is Boldon James Limited of 1 Westmere Court, Westmere Drive, Crewe Business Park, Crewe, Cheshire CW1 6ZE.

This privacy policy covers the sites owned or operated by Boldon James Limited. By visiting these sites, you are accepting and consenting to the practices described in this policy.

Other websites reached by links from these sites are not covered by this policy. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information. Please note that we do not accept any responsibility or liability for policies on other websites.


Information collection and use

We may collect and process the following data about you:


Information you give us. You may give us information, including personal information, by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise.


Information we collect about you.

  • Technical data is automatically collected throughout our site, including the Internet Protocol (IP) address used to connect your computer to the Internet, your browser type and version, browser plug-in types and versions, operating system and platform.
  • We may automatically collect information about your visit, including the full Uniform Resource Locators (URL) clickstream, through and from our site; products you viewed or searched for, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

The information you supply to us is controlled by the privacy policy in effect at the time you submit it.



Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookies Policy.


How we use your data

 How we use information you give us

In some sections of our site, the user is given the option to complete a form providing transactional information such as name, birthdate, gender, employer, job title, home contact information, business contact information, business/organisation name, department/division of business/organisation and contact information for the business/organisation.

If you agree to provide this optional information, it will be used to provide a more personalised experience on our site. We use this information to complete any current transaction and to contact you by email, regular mail, or telephone; to enhance our site and product offerings; to maintain and secure our site, and to understand (in aggregate) the interests of website visitors and your interests. We retain different elements of this information for different periods of time.

If particular elements of the optional information are necessary to supply a particular service (e.g. an e-mail address for electronic news updates) then this service is available only to those users who provide this information. This will not affect your ability to use other parts of the site. If you give us permission to send you direct mailings, such as newsletters, you can unsubscribe from these by following the ‘unsubscribe’ link contained in the emails.

We use contact details to create a profile of our users. A profile is stored information that we keep on individual users to detail their viewing preferences. This profile is used to tailor a user’s visit to our site, to improve the content of the site for the user and to direct relevant marketing promotions to them.

If you have provided us with contact information and you are an existing customer, we may use this information to contact you with details of goods and services similar to those which were the subject of a previous sale or negotiations for a sale to you.   If you are a new customer, we will only contact you with information on our goods and services where you have consented to this.

You have the right to ask us at any time not to contact you for the purposes of direct marketing. To exercise this right please either unsubscribe using the link in the footer of our emails, or alternatively email us at


 How we use information we collect about you

 We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • as part of our efforts to keep our site safe and secure; and
  • to allow you to participate in interactive features of our service, when you choose to do so.

Sharing Information

Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law, including (without limitation) in order to comply with any European legislation, a judicial proceeding, a court order or legal process served on our site.

If we sell a business division to another company and your personal data is used by that business, then we may disclose your data to the prospective buyer and transfer it to the buyer along with the business on completion of the sale for them to use for the same purposes.

Personal information is also used by Boldon James Limited for other companies in the world-wide QinetiQ Group. The QinetiQ Group comprises Boldon James Limited and its subsidiaries, its ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.  In addition, this information may be used by Boldon James Limited within a consortium or other business grouping.

Personal information may be shared, subject to contractual control, with other companies who act as data processors for us. For these purposes, information may be transferred to other companies located outside the European Economic Area. Any personal data that is part of the information that is transferred will be protected in accordance with the UK Data Protection Act 1998 and EU Directive 95/46/EC. In any case where the other company involved is located outside the European Union, you can use our contact details  in section 7 below for all data protection purposes.

Data Security

Boldon James Limited has physical, electronic and administrative security processes in place in our facilities to protect against the loss, misuse, or alteration of information. Our company uses secure encryption technology (secure socket connection) for all sensitive and financial data transmitted on our site.

Despite this, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Your Rights

You can update your contact details and other information online. Alternatively, if you wish to correct/update information or no longer desire our service, you can notify us of this change by contacting us at the address in section 7 below.

You have a right to request a copy of all data held by us at any time in connection with data submitted by you to this website. This request should be made in writing to our contact address in section 7 below A small charge may be made for this service.

Boldon James Limited does not knowingly collect personal information online from children or vulnerable adults.

Contacting Us

If you want to contact us with any questions, please contact us at:

Data Protection Officer
Boldon James Ltd
1 Westmere Court
Westmere Drive
Crewe Business Park
Crewe, Cheshire CW1 6ZE

Phone: 01270 507800


Contact with Boldon James

Emails and other electronic communication with Boldon James may be monitored. Calls to Boldon James may be recorded for business continuity, quality control, regulatory and/or monitoring purposes.


Boldon James Ltd, Cody Technology Park, Ively Road, Farnborough, Hampshire GU14 0LX, United Kingdom